Some inquiry email threads can turn into prolonged discussions. When that happens, critical sales-relevant information can be buried. In our 22/05 release, we added a key feature to our Digital Sales Platform to prevent that from happening—the ability to crop emails. This feature helps sales reps keep only the most relevant information that adds value to the sales conversation. We also added an email auto-sync and tag feature to the platform. It automatically syncs critical emails with the CRM function of the Digital Sales Platform to help keep all stakeholders updated on the outcome of recent discussions.
With In Mind Cloud, quote configuration takes just minutes. But there are times when sales reps must assemble highly sophisticated solutions for customers. Interruptions or accidental exits can cause their work to be lost and locked during these times—an unpleasant experience. In Mind Cloud addresses this problem by letting users unlock their last session and continue their time-sensitive work without any penalty. Their work is automatically saved and will not be affected by browser crashes or accidental exits.
Quotes are generated quickly and accurately using the In Mind Cloud Digital Sales Platform. However, there are times when sales reps need to manually edit quotes to reflect certain commitments to customers (discounts or free parts) so they can add value, meet requirements and close the deal. These manual edits require a significant amount of work, and replicating them in new customer quotes can be difficult. The Digital Sales Platform addresses this challenge by allowing all manual edits in a quote to be carried over to copied quotes. Sales teams can use this feature to quickly provide the same value-adds to new customers with much less effort.
The Digital Sales Platform has a powerful function that lets sales reps customize variants easily. It allows sales reps to find variants that are close matches, and fine-tune the variant to fully meet customer requirements. Because the product customization starts with close variants, sales reps spend less time doing configuration work. With minimal configuration, up to 90% of the production can be done in advance. This capability ensures your business delivers faster time-to-value while keeping costs low for your customers.
The In Mind Cloud Digital Sales Platform is a powerful tool that manufacturers use to manage large catalogs. To ensure products can be found quickly, the platform comes with a powerful search function that encompasses your entire catalog. Experienced sales reps can simply key in the first three characters of a product name or ID, and the system automatically suggests the most relevant products. From a dropdown menu, the salesperson can quickly select the product they want, and instantly add it to a quote.
The In Mind Cloud Digital Sales Platform enables manufacturers to send order confirmation emails. Manufacturers also have the option to attach order summaries in PDF format. This gives the customer assurance that their order has been safely recorded within the system, while the downloaded order summary can be used for their own administrative purposes.
Some manufacturers have a massive catalog. It can range from hundreds to even thousands of items, depending on what you manufacture. The In Mind Cloud Digital Sales Platform helps your business manage it easily. The platform has a feature that lets your customers cut through the clutter, and instantly find the products and solutions they need.
It complements our powerful guided selling feature and comprises simple but targeted questions that help guide your customers to where they want to be. This feature helps customers discover the variants that are the closest match to their requirements. Once they selected their preferred variant, they can then proceed to fine-tune their selection for a 100% match, and buy it immediately or send an inquiry to your sales team to initiate a conversation.
Yes, they can. Since the 22/02 update, customers that visit your eCommerce store are empowered to customize variants further. They can simply select the variant that meetsmost of their requirementsand configure it to create a product that fully meets their requirements.
This feature allows customers to gain access to your manufacturing capabilities and all the products you have to offer. In short, it isa powerful way tohelp customers buy the best-match products fortheir business. In addition, this highly efficient way of partially configuringproducts also lowers your cost of production and the customer‘s cost of buying the product.
In manufacturing sales, data hygiene and integrity are critical. A single error can have a negative impact on the sales process. With that in mind, we introduced a new feature in the Digital Sales Platform that lets users link objects. By using this function, text fields can be treated as hyperlinks to other line items in a sub-quote or external applications and links. As a result, users can navigate between objects and the correct reference data faster. At the same time, it also helps reduce the chances of users introducing errors into the system.
We understand that the default industry standard validation or defaulting logic may not always comply with every company’s requirements for data quality. In our 22/02 update, we added a feature that uses Groovy scripts to give our users more flexibility in how data hygiene is maintained. Users can easily define the logic that best suits their requirements and ensure that data quality is fully compliant with company standards.
Data integrity is something we take very seriously at In Mind Cloud. We understand that circulating multiple versions of the same quote can lead to confusion–or worse, errors. Correcting these problems can cause unnecessary costs and strain on your sales team. To prevent this scenario from occurring, we added the option of locking quotes when they have been routed to other departments for validation or technical input. This feature enables neater and more efficient cross-collaboration among the teams involved in generating quotes.
Unassigned quotes can lead to businesses missing out on potential opportunities. The In Mind Cloud solution to this problem is to introduce the “Assign quote(s) to me” function. Once enabled, this function allows individual sales reps to discover unassigned quotes and assign these quotes to themselves. It not only helps your sales team be highly productive it also ensures that opportunities are not overlooked.
