Keep your clients happy with the CRM machinery manufacturers love.
Close deals quicker and boost your after-sales business with the CRM for industrial equipment manufacturers. Forecast the need for servicing and consumable replacements and upsell to your clients smartly based on their existing equipment with the In Mind Cloud platform.
A CRM to turn leads into lifetime customers — and scale globally.
With a suite that includes CRM, CPQ and Commerce, you can simplify sales and watch your conversions soar. The In Mind Cloud platform is fast to implement and simple to learn. It creates an effective sales process that lets your teams:
Manage your customers and their needs across all channels
Boost sales efficiency and collaboration from lead-to-order through one platform
Achieve supply chain efficiency through detailed BOM analytics, Pipeline Management and Forecasting
Use Customer 360 to integrate email conversations, purchase history and prioritize sales opportunities
Manage your sales engagements end-to-end from sales, through after-sales to service
The manufacturing industry prefers In Mind Cloud according to these G2 crowd reviews
“Every deal means everything to both, us and our competitors, so every deal is extremely
important. In Mind Cloud’s solution allows us to keep our fingers on the pulse and loose as little as possible in this race.”
Will Daniels, Head of Global Aftermarket Operations, Satisloh AG, Member of the Essilor Group
Yes, In Mind Cloud is scalable, and can fit the needs of global sales organizations. We support collaboration on accounts, customers, and quote levels for global teams. The platform has multi-language and multi-currency features that support your sales needs in every region.
Shall we explore your global sales digitalization needs together?
Yes, our Sales Dashboards are built to be fully customizable. Our goal is to help you have your pipeline and tasks under control so you can drive your sales effectively with just a few clicks. You can filter, re-arrange and customize your Dashboards to completely match your data consumption preferences.
Yes, our Digital Sales Platform is built to help you create best-match customer solutions no matter the complexity of your products, services, and solution offerings. Export your offers as RFQ's, Quotes, Tenders in the format of your choice.
Our goal at In Mind Cloud is to empower your complex manufacturing sales with orchestrated and laser-focused collaboration. 'Activities' help deliver on structured tasks and meetings. The '360 Degree Account View' enables transparency to conversations across teams. And 'Virtual Teams' bring all relevant people to the table with reminders and notifications. Automated workflows and approvals make sure your sales process is streamlined from start to finish.
In Mind Cloud is built on the SAP Cloud Platform and offers outstanding integration to SAP ERP. Manufacturers are using this data in their sales process from inquiry to order and through after-sales.
A variety of data can be consumed and synchronized with the Digital Sales Platform, for example:
Account Master Data
Material Master Data
Costing & Pricing Data
Stock, Availability and Credit Check
Equipment and Installed Base
The integration is built on a standard SAP BAPI (Business Application Programming Interface) for information exchange and supported on the SAP Cloud Platform by Connectivity Service. (Read more about our SAP ERP Integration Set Up.
The integration is bidirectional which means data is not only consumed but can also be created directly in SAP ERP, such as
For Made-To-Order processes, In Mind Cloud creates materials and its Bill of Material to be created in SAP ERP. In addition to this, the integration supports custom features where a few examples are: credit limit check, custom field selection, etc.
From a process point of view, the SAP ERP integration covers everything from consuming master data and synchronizing products, to simulating sales order pricing and creating sales orders.
We offer various integration scenarios matching every manufacturer's business need, such as:
Bring existing Product Models from SAP S/4 LOVC to Sales teams in one user-friendly cloud app
Build Sales Models on top of SAP ERP-Materials or simplify the use SAP LOVC Models
Build Costing Models on top of SAP ERP Materials and other ERP Data to be consumed by sales teams
Hybrid usage for special use cases and custom solutions
Manage manufacturing client relationships with ease.
Help your sales teams close deals with confidence. In Mind Cloud gives improved visibility to eliminate blind spots in direct and and after-sales, built in a way that works for manufacturing equipment.