The CRM for engineering better customer experiences in manufacturing
Get everyone from sales, marketing, engineering, manufacturing, customer support and fulfillment on the same page. In Mind Cloud’s performance CRM is made for the world of manufacturing and electrical equipment engineering.
Collaborate with clarity using the CRM engineering firms love
Drive successful sales outcomes with a smart, connected platform. Integrated with our CPQ and Commerce modules, your business now has access to an industry-specific end-to-end manufacturing sales process, allowing you to:
Manage your pipeline, your customers, and their needs across all channels
Boost sales efficiency from lead-to-order through one platform
Achieve supply chain efficiency through detailed BOM analytics and forecasting
Use Customer 360 to integrate email, purchase history, and prioritize sales opportunities
"Previously it required a lot of templates, diagrams, and spreadsheets, combined with a high manpower effort to consolidate details for any kind of sales reporting and forecasting. But in our industry, accurate on-the-spot reports are vital to make fast and informed decisions."
Jia Wei C., Project Manager, Interplex
Engineering & Electrical Equipment Digital Sales FAQs
Yes, In Mind Cloud is scalable, and can fit the needs of global sales organizations. We support collaboration on accounts, customers, and quote levels for global teams. The platform has multi-language and multi-currency features that support your sales needs in every region.
Shall we explore your global sales digitalization needs together?
Yes, our Sales Dashboards are built to be fully customizable. Our goal is to help you have your pipeline and tasks under control so you can drive your sales effectively with just a few clicks. You can filter, re-arrange and customize your Dashboards to completely match your data consumption preferences.
Our goal at In Mind Cloud is to empower your complex manufacturing sales with orchestrated and laser-focused collaboration. 'Activities' help deliver on structured tasks and meetings. The '360 Degree Account View' enables transparency to conversations across teams. And 'Virtual Teams' bring all relevant people to the table with reminders and notifications. Automated workflows and approvals make sure your sales process is streamlined from start to finish.
In Mind Cloud is built on the SAP Cloud Platform and offers outstanding integration to SAP ERP. Manufacturers are using this data in their sales process from inquiry to order and through after-sales.
A variety of data can be consumed and synchronized with the Digital Sales Platform, for example:
Account Master Data
Material Master Data
Costing & Pricing Data
Stock, Availability and Credit Check
Equipment and Installed Base
The integration is built on a standard SAP BAPI (Business Application Programming Interface) for information exchange and supported on the SAP Cloud Platform by Connectivity Service. (Read more about our SAP ERP Integration Set Up.
The integration is bidirectional which means data is not only consumed but can also be created directly in SAP ERP, such as
For Made-To-Order processes, In Mind Cloud creates materials and its Bill of Material to be created in SAP ERP. In addition to this, the integration supports custom features where a few examples are: credit limit check, custom field selection, etc.
From a process point of view, the SAP ERP integration covers everything from consuming master data and synchronizing products, to simulating sales order pricing and creating sales orders.
We offer various integration scenarios matching every manufacturer's business need, such as:
Bring existing Product Models from SAP S/4 LOVC to Sales teams in one user-friendly cloud app
Build Sales Models on top of SAP ERP-Materials or simplify the use SAP LOVC Models
Build Costing Models on top of SAP ERP Materials and other ERP Data to be consumed by sales teams
Hybrid usage for special use cases and custom solutions
Yes, our Digital Sales Platform is built to help you generate accurate sales reports and forecasts that enable faster business decision-making. Reports and forecasts can also be quickly exported and shared with your colleagues or reused in external services like Microsoft Power BI.